WHAT IS THE MILLY RETURN AND EXCHANGE POLICY?
We hope you love what you ordered and that your purchase results in a true #millymoment. We are happy to accept eligible returns in new and unused conditions within 30 days from receipt of the package. You can choose to be refunded to your original form of payment, minus a $14 return shipping fee, or in the form of store credit for the full amount. Return shipping fees will be waived on all first orders so you can find your perfect fit at MILLY. Items must not be worn, damaged or altered in any way and all tags must be attached.
SWIM: If you buy a swimsuit or bikini bottom & remove the hygienic liner, we will no longer be able to accept the return. Please try swimsuits on over underwear for sanitary reasons. Do not remove protective slip.
Please note: all items marked final sale (ending in .99) cannot be returned or exchanged. We currently don't offer exchanges or refunds on an item that was previously exchanged. In addition, sale items purchased with a discount code during a promotion may not be returned or exchanged.
MILLY reserves the right to deny any return that does not fall within the specific guidelines listed above. Items will be sent back directly to the customer in a timely manner should they not fit MILLY’s return requirements.
Not the perfect fit? MILLY is happy to offer an exchange of your eligible item for a different size or color with a waived restocking fee. Please note all exchanges must follow the same return guidelines as listed above and are subject to the item's availability.
HOW DO I MAKE A RETURN OR EXCHANGE?
Click here to start our easy return and exchange process!
We offer price adjustments within 14 days of your order being placed for styles that are currently carried on our site. All price adjusted items are considered final sale and are not eligible for returns. Additionally, all items labeled as Final Sale are not eligible for price adjustments. Price adjustments for items temporarily reduced for a sale are not applicable for prior purchases.
INTERNATIONAL RETURN POLICY
At this time we are unable to accept returns on all International orders. If you have questions regarding size and fit please email or call us prior to purchasing, and our style consultant can help you determine the proper size to purchase.
Holiday Returns Policy
We are excited to let you know that we have extended our returns window for the holidays. We will accept eligible returns within 45 days from receipt of purchase for order placed between November 15th – December 10th.
Please see MILLY return and exchange policy for return terms and conditions.