RETURNS & EXCHANGES:
We hope you love what you ordered and that your purchase results in a true #millymoment. We are happy to accept eligible returns in new and unused conditions within 30 days from receipt of the package. You can choose to be refunded to your original form of payment, minus a $14 return shipping fee, or in the form of store credit for the full amount. Return shipping fees will be waived on all first orders so you can find your perfect fit at MILLY. Items must not be worn, damaged or altered in any way and all tags must be attached.
Please note: all items marked final sale (ending in .99) cannot be returned or exchanged. We currently don't offer exchanges or refunds on an item that was previously exchanged. In addition, sale items purchased with a discount code during a promotion may not be returned or exchanged.
MILLY reserves the right to deny any return that does not fall within the specific guidelines listed above. Items will be sent back directly to the customer in a timely manner should they not fit MILLY’s return requirements.
Not the perfect fit? MILLY is happy to offer an exchange of your eligible item for a different size or color with a waived restocking fee. Please note all exchanges must follow the same return guidelines as listed above and are subject to the item's availability.
SWIM: If you buy a swimsuit or bikini bottom & remove the hygienic liner, we will no longer be able to accept the return. Please try swimsuits on over underwear for sanitary reasons. Do not remove protective slip.
INTERNATIONAL ORDERS:
MILLY has partnered with a trusted third-party partner to ship globally and accurately show you the duties and taxes needed to fulfill international orders. Simply put, the items you wish to purchase in your Shopping Cart and choose your destination, the cost for shipping your order depends on your location, the size of your order, and the service level you choose for shipping (Express, Standard). In addition, we will process your payment along with all taxes and duties. Once we process and scan your order you will receive tracking information if you included your email address. Please note that due to specific carriers schedules it may take two or three business days to ship out from our facility.
Please direct all inquiries customercare@milly.com
INTERNATIONAL RETURN POLICY:
At this time we are unable to accept returns on all International orders. If you have questions regarding size and fit please email or call us prior to purchasing, and our style consultant can help you determine the proper size to purchase.